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Date: 17/08/10
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Training Facilitator (Contract)
Position Summary
To administer and facilitate the learning of client personnel by use of e-Learning and other training methods.
To maintain accurate records of attendance and assessment results and provide management reports and statistics.
Role Specific Accountabilities:
Welcome course delegates, carry out the basic safety and building inductions and introduce delegates to the course they are undertaking.
Monitor progress of delegates, provide assistance and answer queries as required.
Record assessment and present results to delegates on their performance. Ensure that all records are updated with results.
Ensure good house keeping practices within the e-learning suite and within the Training Centre as a whole.
Communicate effectively with all delegates in a professional, courteous and diplomatic manner.
Accept and schedule bookings for Petrotechnics courses - working in a fast paced environment, dealing with last minute requests and course amendments.
Prepare appropriate reports and statistics for internal and client management.
Assist with the development of the e-Learning process which is in line with the stream and companys aim.
To maintain and update relevant training material.
Maintain up to date knowledge of relevant Petrotechnics products.
In addition to the above:
Compliance and review of the requirements of the Quality Management System (QMS), ensuring that there is continual improvement.
Key Responsibilities of the Position:
Ensure effective lines of communication within the team and other key individuals internally and externally to meet the companys aim.
Work with other members of the team to review existing processes and streamline to produce simplified more scalable, methods of delivery.
Work as part of a team in order to achieve the Team and Streams Objectives.
Attend and contribute to meetings.
Ensure all tasks / projects are completed on time whilst ensuring comprehensive attention to detail.
Develop personal skills and capability through on-going coaching / training, as provided by the Company.
Use creative thinking and initiative when applying decision making skills.
Communicate effectively with delegates from a variety of backgrounds and with differing levels of competence in the use of IT.
Communicate effectively with all client contacts in a professional, courteous and diplomatic manner.
In addition to the above:
Perform any other responsibilities effectively and diligently, that the Focal Point/Task Leader may consider being within the job holders range of capabilities.
Uphold and promote the companys beliefs and values, applying them to all aspects of business.
Educational Qualifications
College level would be preferred but is not essential.
Desired Experience
Strong background in administrative function.
Experience of working in a customer orientated environment.
An appreciation of the need for a standardised quality service.
Proven experience within a training / facilitation / teaching or presenting environment.
Ability to think innovatively.
Technical Competencies
Knowledge and understanding of Sentinel PRO.
MS Office skills, including Word, Excel and PowerPoint.
Ability to use Document management Tools.
Understanding and experience of using a Learning Management System (LMS).
Ability to use Vantage POB.
If you would like to apply for this position, please send your CV to
careers@petrotechnics.com
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