Traditionally in hazardous industries the biggest operational risk; the Interaction of People with the Plant is controlled and managed with systems based on paper forms in triplicate or with basic digitised processes. While in practice these systems are often perceived to be adequate, the direct consequence is they do not generate nor capture data. As a result the indicators that are available are typically lagging and “rear view” metrics based on an auditing process that is too infrequent, reactive and compliance driven.
As a result decision makers, from the frontline supervisors in the plants to senior management at a faraway corporate headquarters, lack real time visibility and the right data and information in their hands. For all practical purposes the single greatest area of operational risk is tackled by individual competency. Despite our best efforts to develop, issue and train on our best practices and corporate policies, we have no assurance with systems based on forms in triplicate or basic digitised processes to ensure that best practices are shared, lessons learned are delivered contextually and our people are guided to the most appropriate decision. Without data, we do not have the means to measure let alone improve operational performance.
Petrotechnics’ Proscient makes activity centric data available in a way that dramatically changes the way organisations in hazardous industries and their staff—from the frontline to the boardroom and everyone in between—can use information to drive transformational change, discovery, and innovation. The system captures data such as type, volume and the interaction of work and associated human factors as part of routine work processes. Common metrics can be established across operations to provide a common indicator of the operational risk associated with the work being performed. For the first time the organisation has the means of understanding the relationship between delivering performance and operational risk. The data captured is then turned into meaningful insight providing clarity and confidence to improve decision making.
Proscient’s Operational Intelligence capabilities provide decision makers at all levels of the organisation with the appropriate information and insight. This empowers structured decision making with the direct impact being the ability to reduce risk, better optimise work and improve overall performance. The real-time visibility of information and meaningful insight in the context of business performance and operational risk provides your staff the necessary operational intelligence to monitor, mitigate or act. For the first time, operational leaders can start to understand the relationship between performance and risk and proactively manage the organisation to a less risky and more optimised performance